SERVE CUCS

We care about our guests. To show it:

Stand or Simply look up and Smile
Engage every guest with a "How is your day?" or a "Welcome Home"
Show off your school pride. We're Recruiting future Buffs!
Value every interaction. Feedback helps us do even better.
Execute with energy. Follow through with what you're asked to do.
Conclude with Gratitude. Thank every guest.
Update Your Supervisor. Did something go wrong? Let your RSM or C3 know.
Embrace a "Can Do" attitude. If a guest needs something- make it happen.
Showcase your best work. Always.

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If you have any questions, reach out to the RSM and C3 staff of your area. If it is a more urgent question after business hours, call the RSM-on-call number after checking your resources.

Welcome to summer!

You are a part of a team delivering exceptional service to hundreds of visitors from around the globe. Thank you for your positive attitudes, attention to detail, and support of our campus guests.

Reminders:

If you need supplies please notify your supervisor.
The upper right hand corner of this page includes information on who to call for support if you have questions.
Be observant. If you notice something the needs repaired, enter a FixIt!
If you are closing a desk for the night, be sure to secure all keys, binders, and log out of the computers.

Summer Conferences Front Desk Operations

SERVE CUCS

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SERVE CUCS

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